Setup does not start due to incorrect RAM configuration in CONFIG.SYS.
Cause:
HIMEM.SYS and/or EMM386 are not loaded in CONFIG.SYS.
Solution:
NOTE: This task should be performed by a qualified computer technician. Edit Config.sys and add the HIMEM and EMM386 statements.
NOTE: This task should be performed by a qualified computer technician.
1) Back up Config.sys before making changes:
a) Type the following in the root directory:
REN CONFIG.SYS CONFIG.XXX
b) Press ENTER.
2) Type EDIT CONFIG.XXX at the prompt, and press ENTER.
3) Verify the existence of the appropriate statements:
a) If using MS-DOS 4.x or earlier, make sure CONFIG.XXX contains the statement:
DEVICE=HIMEM.SYS
NOTE: It is recommended that MS-DOS 5.x or higher be running when Windows 95 is installed.
b) If using MS-DOS 5.x or later, make sure CONFIG.XXX contains the following statements:
DEVICE=C:\WINDOWS\HIMEM.SYS
DEVICE=C:\Windows\EMM386.EXE NOEMS
DOS=HIGH,UMB
4) Select the 'File' menu and select 'Save As'.
5) Type CONFIG.SYS, and select 'OK'.
6) Select the 'File' menu and select 'Exit'.
7) Reboot the computer and try Setup again.
NOTE: If Setup still does not start, please contact a qualified computer technician or next-level support.